Welcome to HuesKart.

We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information provided by users (“you”, “your”) who access or use our website www.hueskart.com or mobile application (collectively, the “Platform”).

By accessing or using our Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

Information that can identify you, including but not limited to:

• Full name
• Mobile number
• Email address
• Shipping and billing address
• Gender (optional)
• Date of birth (if provided voluntarily)

1.2 Order & Transaction Information

• Products purchased
• Order history
• Payment method (we DO NOTstore card or UPI details)
• Transaction IDs
• Refund and cancellation records

1.3 Payment Information

Payments are processed through secure third-party payment gateways.
We do not collect or store:

• Debit/credit card numbers
• CVV
• Net banking credentials
• UPI PINs

1.4 Technical & Usage Information

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
• Cookies and similar technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders
• To deliver products to your address
• To communicate order status, delivery updates, and support queries
• To provide customer support
• To improve our website, products, and services
• To send promotional offers, newsletters, and updates
• To prevent fraud, misuse, or illegal activities
• To comply with legal and regulatory obligations

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze traffic and user behavior

You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the Platform.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

4.1 Service Providers

• Logistics and courier partners
• Payment gateway providers
• IT and website hosting partners
• Customer support tools

Such partners are bound by confidentiality obligations.

4.2 Legal & Regulatory Authorities

When required by law, court order, government authority, or to protect our legal rights.

5. Data Security

We implement reasonable security practices and procedures, including:

• SSL encryption
• Secure servers
• Restricted access to personal data

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as:

• Necessary to fulfill the purposes outlined in this policy
• Required under applicable laws

Once no longer required, the data is securely deleted or anonymized.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Withdraw consent for marketing communications
• Request deletion of your account (subject to legal obligations)

You can exercise these rights by contacting us at hueskart.shopping@gmail.com.

8. Third-Party Links

Our Platform may contain links to third-party websites.
We are not responsible for the privacy practices or content of such websites. Please review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Platform implies acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, you may contact us at:

HuesKart
Email: hueskart.shopping@gmail.com